Refund Policy

Return Policy

At Girl365 Fashion, we want every customer to enjoy a comfortable and confident shopping experience. If you are not completely satisfied with your purchase, our return policy is designed to make the process simple and convenient.

30-Day Returns

We offer a 30-day return period. If you wish to return an item, please contact our customer service team within 30 days after receiving your order.

Returned items must be:

Unused and unworn
In original condition
With original packaging and tags where applicable

How To Return Your Order

Contact our customer service team at service@girlclothes365.com with your order information and return request.
Our team will provide return instructions and assist you through the process.
Package the item securely and send it according to the provided instructions.
Once your return is received and inspected, we will process your refund or exchange.

Return Conditions

To ensure a smooth return experience, please note that some items may not be eligible for return if they are damaged, worn, washed, altered, or missing original packaging.

Customers should contact us before returning any product. Unauthorized returns may not be accepted.

Refund Information

Once your returned item has been inspected and approved, refunds will be processed to the original payment method.

Processing times may vary depending on your payment provider.

Shipping Information

We offer free shipping on orders over £65.

Delivery times may vary depending on your location and shipping method. Tracking information will be provided after your order has been shipped.

Customer Support

Returns

30-day return window

Shipping

Free shipping over £65

Support Hours

Mon - Sun
9:00 AM - 6:00 PM
(GMT+8)